The current economic environment is throwing up challenges to everybody. The automotive world and the whole road transport sector have been hit hard, if not harder, than many other areas of industry.
Without doubt, the end of last year and this year have been very challenging for the commercial vehicle market, as operators were unsure of what procurement path they may take in 2009. The decision making process has become slower, as businesses continue to review their own efficiencies and cost bases to ensure they can survive the recession.
This, in turn, has led to numerous companies reducing costs, by looking at the way in which they carry out their day-to-day business activities. This, in many cases, has led to reduced vehicle fleet size and delayed procurement, as they challenge the way in which they carry out their transport and logistics processes.
We have been fortunate as we've not only maintained our level of trading but increased it.
But in this current economic climate there is no time for self-congratulation or any hint of complacency. Everyone in our industry needs to be looking forwards, sideways, rearwards and up and down, all at the same time, to maintain momentum.
Now perhaps more than ever is the time for all of us to be looking ahead at any possible new opportunities and markets, while increasing our own efficiencies and investments within our workplaces.
It seems to be the case that the wider product range you have then the more chance your company has of helping customers reduce their costs and increase their efficiencies. It's about working with them on alternative ways to move goods efficiently and in the most cost effective way.
Companies seem to be taking an increased interest in the issue of fuel economy. They are looking ever closer at products, such as our
SRS Cheetah airfoil, that can reduce aerodynamic drag and increase fuel efficiency. But everything from new curtainsider designs, new double deck trailers, demountable and drawbar systems, high capacity trailers and lightweight rigid vehicles are coming under increased scrutiny from customers who know that now, more than ever, it is crucial to stay ahead of the crowd.
Customers now seem to prefer a more 'rounded' solution to their vehicle supply chain issues. They want to go to one place for their full trailer management service rather than go to one company for trailer build, another for maintenance and another for finance or rental. Our industry is not the only one where "one stop shop" preferences are coming to dominate. But, in such tight times, responding to these preferences will help shape our industry well beyond this current recession. Business activities developed in recessionary times often become the blueprint for the way we work when things are more prosperous.
In these uncertain times, it is unsurprising that many more customers are now seeking
trailer rental and want more for their rental money. It is crucial that any trailer supplier meets those needs to gain the lasting commitment that we all value so much from customers. To do this, it's important to offer more than an "off the shelf" rental solution. We have recently launched our
web portal for the rental fleet, which enables our rental customers to view and manage fleet information online. We are in an era where the customer wants and expects more - and we all have to provide it.
A recession can never be the happiest of times for many sectors of our industry.
The recession challenges us all. But responding to that challenge can bring rewards for all of us.